Your Goal

You want to create a membership-based website where users can:

  1. Take CE courses for credit.
  2. Learn about specific topics through an AI chatbot trained on your proprietary data (70-80 CE course transcripts and additional materials).
    The chatbot should provide accurate, on-brand answers in your teaching style, without improvising or adding unrelated information.

This setup will offer both an interactive learning experience and a way to streamline access to your expertise.

Recommended Platform: CustomGPT.ai

Why CustomGPT.ai?

  • Tailored Training: It allows you to upload your own data (like your cleaned CE transcripts) to create a custom chatbot that answers questions specifically based on your content.
  • Ease of Use: Designed for minimal technical expertise, it simplifies data uploads, training, and ongoing updates.
  • Data Priority: The chatbot can be configured to prioritize your proprietary data, ensuring responses align with your teaching style and knowledge.
  • Scalability: As you add more CE courses or proprietary content, the platform can grow with you.

Other platforms like Zeel AI are excellent alternatives if you need enterprise-grade solutions, but CustomGPT.ai strikes a great balance between functionality and cost-effectiveness for your use case.

Preparing and Cleaning Transcripts

Before training your chatbot, you’ll need to clean up your CE course transcripts to ensure the training data is focused and high-quality.

Why Clean the Transcripts?

  1. Accurate Responses: Chatbots trained on messy or extraneous data may deliver unclear or irrelevant answers.
  2. Preserve Your Teaching Style: Avoid accidental rewrites or shifts in tone by training the chatbot on finalized transcripts that reflect your voice.
  3. Streamlined Training: Removing filler and irrelevant content ensures the chatbot focuses on key points and delivers concise answers.

How to Clean the Transcripts

  • Remove Irrelevant Content:
    • Cut intros, instructions, filler words, and poll answers unless they add valuable context.
  • Retain Educational Content:
    • Keep explanations, examples, and attendee Q&A that clarify concepts.
  • Organize for Consistency:
    • Standardize headings, sections, and formatting across all transcripts.

Using ChatGPT for Cleanup

You can use ChatGPT to assist in cleaning transcripts, but ensure it doesn’t rewrite your content:

  • Prompt Example:
    Please clean this transcript by:
    – Removing filler words (e.g., um, like).
    – Deleting introductions, instructions, and speaker transitions.
    – Retaining all educational content exactly as written, without rewriting or adding anything new.
    – Summarizing poll results into one concise sentence if they are relevant.
  • Iterative Feedback: If ChatGPT adds content or rewrites sections, respond immediately: This is not what I wanted. Do not rewrite or add anything. Only remove unnecessary sections and filler words.

  • Alternatives for Cleanup

    If ChatGPT introduces bias or reinterprets content too much, use tools like Otter.ai or Descript for automated cleanup or handle it manually for more control.

    Training Your Chatbot

    Once your transcripts are cleaned and organized, you can train your chatbot.

    How to Train the Chatbot

    1. Upload Finalized Data:
      • Use CustomGPT.ai to upload your cleaned transcripts and proprietary data.
    2. Set Training Rules:
      • Configure the chatbot to only answer questions based on your content, avoiding “guessing” or introducing unrelated information.
      • Example instruction: This chatbot must only use the data provided. Do not add external information or make assumptions.
    3. Test for Consistency:
        • Simulate user interactions to ensure the chatbot sticks to your data and delivers answers in your tone.
        • Address any deviations during testing by refining the training data or reconfiguring rules.

Preventing Improvisation in ChatGPT and the Chatbot

To maintain control over responses, follow these guidelines:

  • Clear Prompts:
    • Use specific instructions when cleaning transcripts or testing the chatbot.
    • Examples: Remove filler words and unnecessary content only. Do not rewrite or add information.
  • Restrict Open-Ended Behavior:
    • Configure the chatbot to only answer questions based on your data. Avoid enabling it to generate content outside the provided information.
  • Continuous Monitoring:
    • Regularly test the chatbot with new questions and refine the training data if responses deviate from your expectations.

Integrating the Chatbot into a Membership Site

Pair your chatbot with a membership site (e.g., WordPress with plugins like MemberPress or WooCommerce Memberships) to offer:

  • CE courses for credit, with progress tracking and certificates.
  • Chatbot access for users to ask topic-specific questions.

This creates a cohesive platform that provides both structured learning and interactive, on-demand education.

Why This Approach Works

  1. CustomGPT.ai prioritizes your data, ensuring the chatbot mirrors your teaching style.
  2. Cleaning and organizing transcripts enhances training quality and ensures professional, concise responses.
  3. Clear instructions prevent rewriting during cleanup and chatbot training, preserving your voice and expertise.
  4. Integrating the chatbot into a membership site provides users with a comprehensive, value-added learning experience.

This strategy balances efficiency, accuracy, and scalability. Let me know if you’d like help implementing any specific steps!